ROOSO INC. ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or request our services.
1. Information We Collect
We collect information you voluntarily provide when you:
- Request a free estimate or quote
- Contact us via phone, email, or contact form
- Subscribe to communications
This may include your name, email address, phone number, property address, and project details.
We may also automatically collect certain technical information such as IP address, browser type, and pages visited through standard web analytics tools to improve our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to your estimate requests and questions
- Schedule and coordinate services
- Send project-related communications
- Improve our website and service offerings
- Comply with legal obligations
We do not sell, trade, or rent your personal information to third parties.
3. Financing Partner — Hearth
Our website links to Hearth's financing platform for project financing options. When you click "Finance Your Project," you will be redirected to Hearth's website. Any information you provide to Hearth is subject to their own privacy policy. ROOSO INC. is not responsible for Hearth's data practices.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how visitors use our site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
7. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us: